Policy - Tjekijas Design

Shipping

Free International Shipping.

My Sami Jewelry is custom handmade to order and will be shipped within 3-4 days of received payment.

All orders will be shipped by Danish Post 1. class airmail.
Securely packed in a padded envelope, discretely without company-logo and manually adressed.
Custom regulations and fees are the buyer´s responsibility.

If you want your order shipped with tracking number, the shipping price will be $18.00 to Europe and $26.00 outside Europe.
If you want that, please contact me.

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

Request a cancellation within: 12 hours of purchase

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Items on sale

Questions about your order?

Please contact me if you have any problems with your order.

Returns and exchange details

I do not accept returns or exchanges, shipped to me without my confirmation.
I only refund or exchange items, that show no sign of use or having been worn.

Additional

Wholesale orders very welcome.

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